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1、LOGOQUALITY SYSTEM PROCEDURE 質(zhì) 量 體 系 程 序Number 文件編號:PD-M1-02Department 部門:Quality Dept Subject 文件名稱:Management Review Procedure管理評審程序Revision版本: 1.0Effective Date生效日期:2012-01-01Page 4 of 5批準(zhǔn):審核:作成:Change History 變更記錄Revision 版本Effective Date生效日期Originator編寫人Reasons for Change修改原因1.0 Purpose目的1.1 Thi
2、s document provides the standard procedure to define the Management Review for the Multimatic Automotive Technologies (KunShan) Co., Ltd. (PTE) Management System (including Quality Management System and Environmental Management System). It includes the management responsibilities and activities to i
3、mplement the quality and environmental management system and ensure continuing suitability, adequacy and effectiveness of QMS and EMS.本程序定義了摩緹馬帝汽車科技(昆山)有限公司的管理體系(包括質(zhì)量管理體系和環(huán)境管理體系)評審標(biāo)準(zhǔn)程序。包括最高管理者和管理層的職責(zé),實施質(zhì)量和環(huán)境管理體系,達成質(zhì)量目標(biāo),以確保質(zhì)量和環(huán)境管理體系的持續(xù)適宜性、有效性及符合性。2.0 Scope范圍The procedure applies to management review
4、activity of MMK Quality / Environmental Management System covering all sites.本程序適用于摩緹馬帝汽車科技(昆山)有限公司的質(zhì)量/ 環(huán)境管理體系評審活動,涵蓋了所有場所。3.0 Definitions定義3.1 MMK: Multimatic Automotive Technologies(KunShan) Co., Ltd. MMK:摩緹馬帝汽車科技(昆山)有限公司3.2 QEMS Rep: Quality / Environmental Management System Representative管理者代表:質(zhì)
5、量管理體系管理者代表和/或者環(huán)境管理體系管理者代表3.3 Management Review: Here refers to Quality Management Review and / or Environmental Management Review 管理評審:這里是指質(zhì)量管理體系管理評審和/或者環(huán)境管理體系管理評審4.0 Procedure and Flow chart4.1 Responsibility and authority職責(zé)與權(quán)限 Top management is responsible for conducting the review and setting the
6、 quality / environmental policy and objectives for the forthcoming period. The Top management assesses the performance of the Management System against the current quality / environmental policy and objectives and initiates any appropriate corrective or preventive action, which is considered necessa
7、ry.公司最高領(lǐng)導(dǎo)者負責(zé)主持管理評審和建立下階段的質(zhì)量/環(huán)境方針以及質(zhì)量/環(huán)境目標(biāo),針對當(dāng)前的質(zhì)量/環(huán)境方針以及質(zhì)量/環(huán)境目標(biāo)對管理體系的業(yè)績進行評估,并提出適當(dāng)?shù)募m正或預(yù)防措施。 The Management Representative is responsible for providing the necessary Management System material including reports to enable an effective and comprehensive review. The M.R. maintains and distributes records
8、 of the review and manages the corrective and preventive actions identified.管理者代表負責(zé)提供必要的管理評審輸入資料,包括各類報告,以進行有效的、全面的管理評審。并且保留和分發(fā)管理評審的記錄,對提出的糾正預(yù)防措施進行管理和監(jiān)督實施。 It is the responsibility of each department head to prepare the necessary reports for management review, and to implement and monitor the correct
9、ive and preventive actions of the deficiency issues.各部門經(jīng)理負責(zé)準(zhǔn)備相關(guān)的管理評審輸入報告,對需要改善的地方實施糾正預(yù)防措施并進行跟蹤。4.2 Management Review preparation管理評審準(zhǔn)備4.2.1 The interval between each Management Review is 12 months. Reviews may be more frequent if the General Manager identifies the need. QMS Management Review and EMS
10、 Management Review can be held together or separately.每年進行一次管理評審,公司的最高領(lǐng)導(dǎo)者有權(quán)根據(jù)公司的狀況增加管理評審的次數(shù)。質(zhì)量管理體系與環(huán)境管理體系可以一起進行管理評審,也可以各自單獨實施評審。4.2.2 The management review meeting shall be chaired by the Top Management and to be attended by all management including all department heads.管理評審由最高管理層主持, 公司管理層人員(包括各部門經(jīng)理
11、)參加。4.2.3 The MR shall schedule the meeting and inform all the attendees in advance for the management review meeting.管理評審由管理者代表安排會議并進行通知。4.2.4 All department heads shall prepare the relevant information/report with quantitative data related to the items to be discussed in the management review meet
12、ing as well as any possible proposal for improvement.各部門經(jīng)理負責(zé)準(zhǔn)備相關(guān)資料或報告,在評審會議上進行討論和找出任何可以改進的項目。4.3 QMS Management Review input 質(zhì)量管理評審輸入The agenda for the QMS Management Review will, as a minimum, cover the following subjects:質(zhì)量管理評審的評審輸入至少應(yīng)包括以下內(nèi)容4.3.1 Previous action items review. 以往管理評審的跟蹤措施4.3.2 The
13、achievement of quality policy, objectives and process KPI.質(zhì)量方針和質(zhì)量目標(biāo)及過程績效指標(biāo)的執(zhí)行、達成情況4.3.3 Results of audit, including internal audit and external audit審核結(jié)果,包括內(nèi)審、第二方審核和第三方審核4.3.4 Customer feedback, including customer satisfaction 客戶反饋,包括客戶滿意度4.3.5 Process performance and product conformity, including m
14、onitoring of quality objectives and evaluation of the cost of poor quality過程的業(yè)績和產(chǎn)品的符合性,包括對質(zhì)量環(huán)境目標(biāo)的監(jiān)視和不良質(zhì)量成本的監(jiān)控;4.3.6 Status preventive and corrective action糾正和預(yù)防措施的狀況4.3.7 Change that could affect the quality management system可能影響管理體系的變更4.3.8 Recommendation for improvement改進的建議4.3.9 Analysis of actua
15、l and potential field-failures and their impact on quality, safety or the environment.實際和潛在市場失效的分析及其對 、質(zhì)量、安全或環(huán)境的影響; 4.3.10 Summary results at specified stages of design and development.新產(chǎn)品過程設(shè)計開發(fā)結(jié)果的匯總報告4.3.11 Statistics and analysis of data and trend of relevant cost of poor quality performance, at l
16、east including cost of scrap, rework, repair and stop.有關(guān)不良質(zhì)量績效成本的資料和趨勢的統(tǒng)計和分析,最少,成本包括報廢、返工、返修和停機的成本。 4.4 QMS Management Review output 質(zhì)量管理評審輸出The QMS Management Review meeting shall output the following but not limited to:質(zhì)量管理評審輸出應(yīng)包括以下內(nèi)容(但不局限于):4.4.1 Improvement of the effectiveness of the quality ma
17、nagement system and its processes質(zhì)量管理體系的有效性以及實施過程中的改善4.4.2 Improvement of product related to customer requirements產(chǎn)品符合客戶需求的改善4.4.3 Resource needs資源需求4.5 As a minimum, EMS reviews cover the following inputs環(huán)境管理體系評審至少包括如下部分:4.5.1 Results of internal audits and evaluations of compliance with legal requ
18、irements and other requirements to which the organization subscribes 內(nèi)審和合規(guī)性評價結(jié)果4.5.2 Communication(s) from external interested parties, including complaints 相關(guān)方的信息交流(包括抱怨)4.5.3 The environmental performance of the organization環(huán)境績效4.5.4 The extent to which objectives and targets have been met 目標(biāo)和指標(biāo)的完
19、成情況4.5.5 Status of corrective and preventive actions 糾正和預(yù)防措施4.5.6 Follow-up actions from previous management reviews上一次管理評審結(jié)果的跟蹤4.5.7 Changing circumstances, including developments in legal and other requirements related to its environmental aspects, and變更,包括因環(huán)境法律法規(guī)和其它要求的改變而引起的環(huán)境因素4.5.9 Recommendati
20、ons for improvement 改進建議4.6 EMS Management Review output 環(huán)境管理評審輸出The outputs from management reviews shall include any decisions and actions related to possible changes to environmental policy, objectives, targets and other elements of the environmental management system, consistent with the commitm
21、ent to continual improvement.環(huán)境管理評審輸出應(yīng)包括與環(huán)境方針、目標(biāo)、指標(biāo)和其它環(huán)境管理體系的因素相關(guān)的決定或行動,以及持續(xù)改進承諾。 4.7 MR shall record all the items discussed in the meeting, the “Management Review Report” is approved by general manager and issue. 管理者代表對會議討論內(nèi)容進行會議記錄,“管理評審報告”由總經(jīng)理批準(zhǔn)后公布。 4.8 The MR lead to make action plan and trace in the monthly management meeting for the output from management review. Follow-up actions sha
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