外貿(mào)函電6acceptance-and-order

1、Chapter SixOrder and Acknowledgement 1An order is a demand to buy an exact amount of goods. Order letters create one half of a contract. Brief Introduction訂購信是商業(yè)交往中最常用的一種方式。買方在收到報盤函后，如果認為賣方所報條件可以接受，便發(fā)去訂貨函。2Different Samples of Order LettersOrder ReplyPlacing an OrderAcceptanceDecliningRepeat an Orde

2、r3A listing format of an order form should include:The quality and specifications of goodsIndicate the name of the product, the model or article numbers, if any, the page of the catalog from which you are ordering, the quantity of each item, and the price.The packing and the price of goodsTerms of p

3、aymentTime of shipment4訂單或訂購信函應(yīng)：1. 包含詳細的說明、數(shù)量、價格以及貨號等2. 說明包裝方式、目的港以及裝運期3. 確認在初期洽談時所同意的付款條件5An order letter should be as accurate and clear as possible, because any error may cause unexpected trouble.Some letters omit the social complimentary remarks and start straightforward with “Please send the fo

4、llowing merchandise to us.” (see sample 1 in p.176)What are the principle of writing an order letter? 6Dear Mr. Gilson,Sub: Order for 2,000 Pairs of Sheep Leather GlovesPlease dispatch to us 2,000 pairs of sheep leather gloves as per the terms stated in your offer of May 5.Letter 1 Placing an Order7

5、Would you please take special care of the quality and the package of this order? The leather should be of the same quality as that used in the sample. We hope that you can pack each pair in an airtight polythene bag, a dozen pairs of gloves in a box and then 20 boxes to a strong seaworthy wooden cas

6、e. We will order more if the first order with you prove to be satisfactory.8We are enclosing our Purchase Confirmation No.2009-308 in duplicate for your signature. Please sign and return one copy for our file. Upon receipt of your confirmation, an L/C will be issued.Sincerely yours,9Notes這是一封訂購函。此信函

7、是雙方的首次合作，在寫作上首先以subject/sub開頭提出主題；然后報出訂購的數(shù)量，接著對質(zhì)量提出了具體詳細要求；同時提醒對方首次合作的重要性。10dispatch V.發(fā)貨, 派遣, 發(fā)送 as per 根據(jù)，按照airtight adj.密封的polythene bag n.聚乙烯塑料袋 seaworthy adj.適合海運的Duplicate n.副本 Please sign and return one copy for our file. 請簽退一份供我方存檔。11Dear Mr. Carter,Please ship us orange marmalade as per the

8、 following terms:We are awaiting your acknowledgement.Faithfully,Quantity15,000 jarsDescriptionOrange marmalade, Quality A2PriceUS $2.10 per jar CIF ZhuhaiShipmentBy December 10, 2009Mode of TransportOcean freightPayment5% special discountLetter 2 An Order for Marmalade12Notes本文是一封訂購函。這種以列表和數(shù)字訂購的寫作方

9、式是最直接、明確的訂購。語言簡潔、明了，讓人一目了然。寫信時提供的信息越全面越不容易出錯。marmalade n.果醬acknowledgement n.承認, 確認, 感謝13Dear Sirs,We are pleased to place with you the following repeat order if you can guarantee shipment at California to Shanghai by September 25th 300 tons of Grade One California apples.Kindly confirm acceptance o

10、f our order by return and send advice of shipment with three copies of your invoice with B/L to our office in Shanghai. We will send the bank draft upon receipt of them.Yours faithfully,Translation14本文是關(guān)于訂貨的信函，客戶對訂貨滿意，會續(xù)訂貨因為彼此都有所了解。首先應(yīng)表達己方有續(xù)訂的愿望，然后寫明按照上次條款再訂若干該類產(chǎn)品，希望對方早日滿足要求等。repeat order n.續(xù)訂guaran

11、tee v. 保證advice of shipment 裝運通知invoice n. 發(fā)票Bill of lading (B/L) 提單bank draft 銀行匯票151. Placing Orders1) to place an order with sb.for sth.給予某人訂單We thank you for your quotation of May 20 and now place an order with you for the following items.貴方5月20日報價函已收到，謝謝。現(xiàn)向貴方訂購下列商品。Expressions for Order Letters

12、16若貴方能保證在10月9日之前將貨物由上海運至新加坡，則我方樂于向貴方訂購下列貨物.We are pleased to place the following orders with you if you can guarantee shipment from Shanghai to Singapore by October 9.172) to place (enclose) a trial order = to order as a trial下（附寄）試訂單We find both quality and prices of your products satisfactory and

13、enclose our trial order for prompt supply.我方對貴方產(chǎn)品的質(zhì)量和價格均感滿意，現(xiàn)寄去試訂單，請供應(yīng)現(xiàn)貨。183)to send (give)sb.ones order for sth.向某人下訂單We are pleased to find that your material appear to be fine quality. As a trial, we are delighted to send you a small order for 2,500 dozen Rubber Shoes.我方很高興發(fā)現(xiàn)貴方原料品質(zhì)優(yōu)良，現(xiàn)寄去2500打膠鞋小額

14、訂單，作為試購。194) to confirm ones order 確認訂單We are glad to confirm our cable order dispatched this morning as follows.茲樂意確認今早拍發(fā)的電報訂單如下5)to order sth.at a price按價格訂購We have received your catalogue and price list, and now we order the following goods at the prices named.已收到貴方產(chǎn)品目錄和價格表?，F(xiàn)按所示價格訂購下列貨物。206) to p

15、lace ones order elsewhere向別處訂購謝謝貴方自行車報價，但遺憾的是，貴方價格對此市場來說過高，我們不得不向別處訂購。Thank you for your quotation for bicycle, but we regret that we have to place our order elsewhere as your prices are too high for this market.21An acceptance or a confirmation is in fact an unreserved assent of the buyers terms.Wh

16、en a seller receives the relative order and confirms / accepts its terms and conditions, he may begin to execute the order to the buyers satisfaction.按照商法，買主的訂單是對欲購貨物的出價，在賣主接受以前，不受法律約束。在接受以后，雙方就要履行協(xié)議（如辦理開立信用證、付款、租船、裝運、保險等手續(xù) ），并受法律約束。Acceptance22What are the points to remember while you are writing a

17、 letter of acceptance?Confirm the orderArrangement for delivery, payment etc.23Sample letterDear Sir,We are pleased to receive your order No. BD/135 Canned Beef. We accept the order and are enclosing our Sales Confirmation No. 354 in duplicate of which please sign and return one copy to us for our f

18、ile. We trust you will open the relative L/C at an early date.24 As to the Items A and B, we shall arrange delivery as soon as we get your L/C, and for items C and D we shall ship accordingly. Hoping the goods will turn out to be your entire satisfaction and we may have further orders from you. Your

19、s faithfully,25本文是接受函，在寫作上首先表示樂于接受對方的訂單，然后對接下來的工作進行安排。如向?qū)Ψ揭蟀磿r開立信用證；感謝對方所作出的努力和誠意等。countersign n.會簽 1)to accept ones order 接受某人訂單Thank you for your Order No.123. We accept it and will dispatch the goods early June.貴方123號訂單已收到，謝謝。我們接受此訂單并將于6月初交貨。262)to confirm acceptance of ones order 確認接受某人訂單We are

20、pleased to receive your order and confirm acceptance of it.很高興接到你方訂單，現(xiàn)確認予以接受。3) book your order 接受訂單We have pleasure in informing you that we have booked your order No.234. We are sending you our Sales Confirmation No.789 in duplicate, one copy of which please sign and return for our file.我們很高興地告知已接

21、受你方第234號訂單?，F(xiàn)寄上第789號銷售確認書一式兩份，請簽退一份供我方存檔。274)in stock (out of stock)有（無）存貨As the goods you ordered are now in stock, we will ship them without fail as early as possible.因為貴方訂貨尚有存貨，本公司將一定盡快發(fā)運。We are very pleased to receive your order and confirm that all the items required are in stock.很高興接到貴方訂單，并確認所需

22、的全部貨物均以現(xiàn)貨供應(yīng)。28After receiving an order, what does the supplier may immediately do if he can accept all the terms stipulates in it?執(zhí)行訂單(Fulfillment of Orders)291. to execute (fulfill) an order 執(zhí)行訂單Please be assured that the order will be punctually fulfilled.請放心，我方將準時運交訂單定貨。我方已收到貴方751號訂單，訂單的執(zhí)行將使貴方滿意。

23、We have received your order No. 751 and it will be executed to your satisfaction.302)to work on an order 執(zhí)行訂單 Your order is booked and we are working on it.已接受貴方訂單，現(xiàn)正在執(zhí)行中。3)to keep sb. informed of不斷告知某人情況Your order is receiving our immediate attention and we will keep you informed of the progress.我方

24、正在迅速處理貴方訂單，并將隨時告知貴方進展情況。314)to ensure the fulfillment of an order保證訂單的執(zhí)行請及時開立有關(guān)信用證以保證訂單的執(zhí)行。Please open the relevant L/C in time to ensure the fulfillment of the order.32To explain the reasonTo revert to the business in the futureTo suggest substitute 有時因所要求的貨物無貨可供或價格和 規(guī)格已經(jīng)改變，賣主不能接受買主的訂單。在這種情況下，拒絕接受訂

25、單的信函必須非常仔細的繕寫，而且要為友誼和今后交易留有余地。最好介紹一些合適的代替貨品，提出還盤及勸說買主接受。Declining an OrderSuppose you have to decline an order, how can you deal with the situation?33Declining an OrderDear Sir,Thank you for your Order No.115 received this morning for the above goods, but regret that owing to shortage of stocks, we

26、are unable to accept, nor can our manufacturers undertake to entertain your order on account of the uncertainty of raw materials.34 We will, however, revert to this matter and contact you by cable, once the supply position improves. Meanwhile, please feel free to send your special enquiries for any

27、other metal sheets and you can rely on our best attention at all times. Yours faithfully, Encl. As stated.35What is the captioned product?Why decline order?Can the manufacturer produce the goods immediately for the seller?revert to 回復(fù)，重談Improve V. 改善， 好轉(zhuǎn)feel free to 不要客氣， 無拘束地做undertake 承擔(dān),答應(yīng)metal s

28、heets 金屬片 36Dear Sirs,Thank you for your order of November 11. We should like to fill your order for the Fashion Blouse A437, Size 38, but the fact is that we have received more orders than we had expected, with the result that our large reserve stock has been sold out. Can the seller supply the req

29、uired goods as the buyer ordered? Why or why not?37 The manufacturer is no longer able to supply this blouse, but we are fortunate to have in stock a blouse of the same high quality and exquisite style, at a slightly lower price. You will find this blouse listed and illustrated in our catalogue, on

30、page 15, A438. We can send you the blouse promptly if we receive your order within a few days. This model is very popular. It is now selling as fast as the model you ordered.What does the seller do to solve the problem?38Just write the catalogue number of the blouse and the size you desire on enclos

31、ed special order blank, and, mail it to us in the enclosed stamped envelope. The blouse will reach you promptly.Yours faithfully, Whats the subject goods?Why cant we supply the goods?What is the suggestion?391.fill ones order fulfill ones order 執(zhí)行訂單e.g. Wed like to fill your order, but we do not hav

32、e the special equipment to produce the goods. 2.reserve stock goods kept in stock for future use 儲備庫存量401) to be unable (not in a position) to accept ones order 無法接受某人訂單As wages and prices of materials have risen considerably, we regret we are not in a position to book the order at the prices we quo

33、ted half a year ago.由于工資和原料價格大幅上漲，很抱歉無法按我方半年前所報價格接受訂單。2) out of stock 缺貨The goods you ordered are momentarily out of stock.貴方所訂購的貨物暫時缺貨。413) can not entertain any fresh order 不能接受新的訂單As our factories are fully committed for the fourth quarter, we regret our inability to entertain any fresh order.由于我

34、方工廠第四季度的貨基本接滿，我們歉難接受新的訂單。424) to recommend sth. as a substitute推薦某物作為代用品Unfortunately, your order goods Model No. 84 are now out of stock, but we recommend No. 85 as a substitute which is very close to your choice in quality though slightly higher in price.很抱歉，貴方所訂購的84型產(chǎn)品目前已無存貨，故推薦85型產(chǎn)品，此產(chǎn)品與貴方指定的產(chǎn)品在

35、質(zhì)量上極其相近，只是價格稍貴。435）to be not in a position to accept ones order 無法接受某人訂單As wages and prices of materials have risen considerably, we regret we not in a position to book the order at the prices we quoted half a year ago.由于工資和原料價格大幅度上漲，很抱歉無法按我方半年前所報價格接受訂單。44Something unexpected has compelled us to ask

36、 you to cancel part of our order and to deliver only 1,000 cases black tea instead of 2,000 cases.意外的事件迫使我方要求貴方取消部分訂單，改發(fā)1000箱紅茶，而不是2000箱。很抱歉，由于貴方產(chǎn)品質(zhì)量低劣，我方不得不取消合同。We regret that we have to cancel our order because of the inferior quality of your products. Cancel an order45Choose the appropriate word

37、or words.1) We are arranging for the punctual (shipment, shipping) of the ( ordered, order ) goods.2) Our offer is (firm， work ) subject to your reply (for, in, within ) one week.3) Any delay (in, about ) shipment will cause us inconvenience.4) Enclosed is our order ( for, on ) 300 sets of Transisto

38、r Radio.465) Your (term, terms) are satisfactory and we are pleased to (enclose, place) an order (with , to )you.6) If you cannot (send, give) the goods as per (requirements, specifications), please send us alternates.7) If you do not have Model 105 (from, in) stocks, please (remove, cancel) this or

39、der.8) We hope you will (agree, accept, receive, admit) our terms and make (preparation, arrangements) for an early delivery.9) We (admit, acknowledge) with thanks your order of June 1.5) Your (term, terms) are satisfactory and we are pleased to (enclose, place) an order (with , to )you.6) If you ca

40、nnot (send, give) the goods as per (requirements, specifications), please send us alternates.7) If you do not have Model 105 (from, in) stocks, please (remove, cancel) this order.8) We hope you will (agree, accept, receive, admit) our terms and make (preparation, arrangements) for an early delivery.

41、9) We (admit, acknowledge) with thanks your order of June 1.471. _ the faxes exchanged between us, we are pleased to confirm having purchased from you 10,000 dozen mens shirts of “Haida” Brand.2.If the quality of your machine is satisfactory and your prices are right, we expect to _for fairly large

42、numbers.3. Enclosed please find our Purchase Confirmation NO.8848_. together with, place regular orders, in case, in accordance with, in duplicate, in ones favor, shipment, in due courseIn accordance withplace regular ordersin duplicate484. Please let us know _ you are interested in any of the items

43、. 5.We will open an L/C _ in time.6. Upon receipt of your L/C, we will effect _of your order without delay.7. We have received your letter of Feb.25 _a draft contract showing the terms and conditions of your sale. together with, place regular orders, in case, in accordance with, in duplicate, in one

44、s favor, shipment, in due coursetogether within casein your favorshipment491)如果你們訂購這種商品，我們可以按你們所需要的數(shù)量供應(yīng)。If you want to purchase this product, we are able to supply as much as you require.2) 相關(guān)信用證將通過雅加達第一國家銀行開出。收到后請立即安排裝運，我方非常感謝。The relative L/C will be established through the First National Bank, Jakarta. We thank you very much for your prompt arrangement of shipment upon receipt of it.3)如果你方能滿足我方的需要，井